Forgiveness Education in the Workplace: A New Strategy for the Management of Anger

  • Ke Zhao

Abstract

Anger in the workplace can present considerable challenges to human resource ​ personnel. This study compared the effects of a forgiveness education program to a relaxation training program in the workplace for reducing anger and increasing well-being in workers. White collar workers (n = 41) in the United Kingdom who reported experiencing injustice in the workplace were randomly assigned to either the forgiveness education program or the relaxation training program. Participants level of forgiveness, state and trait anxiety, state and trait anger, and anger-in were assessed at pretest, posttest, and four-week follow-up. MANOVA analyses showed participants across the two groups changed on all outcome measures and that the forgiveness education group had greater changes than the relaxation training group on trait anxiety and state anger. Within group t tests revealed the forgiveness education group demonstrated significant change on more outcome variables than the relaxation training group. Implications for research and workplace education are discussed.
Published
2017-01-21